FAQs

You can use QR Code scanning hardware with AssetSonar in your PC/Mac browser.

1. To configure AssetSonar

1. From Settings → Company Settings → Public QR Code Scanning → Enabled → Update.
   
   
2. Additionally, on the Add Ons page, enable ‘Barcode Reader Integration’.
3. Check the option for ‘Enable lookup based on the time delay of input, useful for quick scans’.
4. Save the settings.

2. To configure your QR Code scanner

1. Ensure your scanner is a Human Interface Device (HID) and can interact directly with your PC/Mac as an input. The scanner connection with your computer can be via a USB or Bluetooth.
2. Open notepad and scan an AssetSonar generated QR Code. A link should appear on the notepad. The format is: https://demo7.assetsonar.com/assets/1/asset_mobile_view?code=c10f
3. Ensure there is no line break with the input. This means that if you scan the same QR Code twice, it should enter in the same line. If the second scan appears on the next line, it means that the scanner is putting Enter/Return after the sequence it’s scanning. Use the user manual of the scanner to see how to get rid of this suffix. There should be a QR Code/Barcode in the configuration options, with a name similar to ‘Suffix Off’. Scanning it should remove the Enter/Return issue. Do the scanning test with a notepad again to see that there is indeed no suffix or prefix with the QR Code being scanned.

3. Using the scanner

1. To list items by scanning, go to the Carts module.
   
   
2. Click the ‘Add Items’ field and start scanning.
   
   
3. Give a small second-long pause to ensure that the QR Code has been read.
4. Scan as many items as you want. You’ll see them being populated in the ‘Add Item’ field as you scan.
5. Once you’ve scanned the required items, hit the ‘Add’ button.
6. You can then take actions on these scanned items.

If you’d like to learn more about best practices and recommendations for using QR Codes, please click here.

Note: The process described below is applicable to Assets, Asset Stock, and Inventory. We will use the example of an Asset to illustrate the process.

To create new Assets via scanning, enable ‘Barcode Reader’ from Settings → Add Ons → Hardware Scanner Integration. Hit ‘Update’ at the top of the page.

Once enabled, here are the steps to add an Asset by scanning via PC/Mac:

Step 1: Go to the Assets page. Click the ‘Add Assets via Scanning’ button on the right.

Step 2: On this page, you can scan as many labels as you want using a Barcode scanner to create Assets. Please note, if you’re scanning multiple Assets’ labels, all of them must be of the same type – e.g. 10 different labels for 10 same laptops, all having the same specs and the name ‘HP Mini 110’. Useful when you’re adding the same Assets in bulk.

To add different types of Assets, you’ll have to scan and create them separately in the system.

• For the scanner to work smoothly, click on the field to start scanning.
• Use your barcode scanner to scan labels of the Assets you want to add on the system.
• Once you’ve scanned all the items, hit ‘Continue’.
  

Step 3: On the next page, enter the details of the scanned items. Again, if multiple labels are scanned, only similar types of Assets can be created at a time.

Hit ‘Create Assets’, and you now have new Assets added to the system via scanning.

Users can also create Assets via scanning by using our mobile app.